Terms & Conditions

PAYMENT

1. We gladly accept Visa, MasterCard, American Express, or regular account payments all through PayPal or from your PayPal balance. You are not required to have a PayPal account to purchase from this store, but all shopping card payments are handled through PayPal.

2. Alternatively, you can pay by bank transfer to our bank account. In this case please send an email with your order to shop@italic.de or call +49 (0)30 22 01 71 47 and we get back to you with all payment details.

SECURITY

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

SHIPPING & DELIVERY

The shipping costs depend on the size and weight of the goods ordered. The shipping costs are calculated and displayed in the shopping cart. When ordering multiple products, the shipping costs of the most bulky product apply. The shipping costs are calculated according to the following categories: Germany, Europe, Rest of the world.

Orders are processed the same or next business day (Monday through Friday 11am - 6pm, not including holidays). Packages typically arrive within 1-4 days from the date we receive the order. Products will shipped directly from Germany by DEUTSCHE POST/DHL/HERMES.

PRIVACY

We do not give or sell your personal info to any other company, brand or human being.

SERVICE & HELP

If you have any sort of enquiries, please feel free to contact us. Questions regarding webstore orders and/or products will be answered as soon as possible. You are also more than welcome to drop us a line if you have comments on our on-line shop or would just like to say hello. Please direct any of the above mentioned matters to: shop@italic.de

SOFTWARE & PLATFORM ENGINEERING

www.bigcartel.com